Frequently Asked Questions
Everything you need to know before your next ocean adventure.
How long does shipping take for surfboards and large gear?
Standard shipping for surfboards typically takes 5-10 business days due to specialized handling. Smaller items like apparel and wax generally arrive within 3-5 business days.
What is your return policy on wetsuits?
Wetsuits can be returned within 30 days of purchase, provided they are in brand-new condition with tags attached and have not been used in the water.
Do you offer international shipping?
Yes, we ship to most coastal regions worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How do I know which surfboard size is right for me?
We provide a detailed volume calculator and size guide on each product page. If you are still unsure, our team of experts is available via live chat to help you find the perfect fit.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for higher-priced gear.