Returns & Exchanges
At Surf Shack South, we want you to be completely stoked with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn and unused gear. Simply ensure your items are in their original packaging with tags attached to catch a full refund or a fresh replacement.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Carefully place the items in their original packaging, ensuring all tags are intact and the products are securely padded for transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing